Refund & Cancellation Policy

Our policies for cancellations and refunds.

This page outlines how cancellations and refunds are handled for services purchased through the Ritva platform. Last updated April 26, 2026.

Cancellations

Cancellation policy

This policy outlines how you can cancel or seek a refund for a service or booking purchased through the Platform.

1

Cancellation requests will only be considered if they are made within 5 days of placing the booking or order.

2

Cancellation requests may not be approved once a service has been scheduled, assigned, initiated, or substantially fulfilled.

3

If you believe a service was not delivered as described or there is an issue with your booking, please contact our customer support team within 5 days so we can review the case.

4

All approved refunds are processed by RITVALIFE TECHNOLOGIES PRIVATE LIMITED within 2 days.

Have a question about your booking?

If you need help with a cancellation or refund request, reach out to our support team and we will assist you.